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Q. Remote access to RefWorks through UNO Criss Library is unavailable. Is there anyway to get the group number so I may log into RefWorks directly?

I am working on several assignments in the UNO MBA program and have saved important documents to RefWorks that I now need to access. However, after logging into the Criss Library I am unable to access RefWorks. (I was able to use this tool yesterday) Please contact me at my work email: mchrisman@saionline.com, thank you.