Answered By: ask crisslibrary Last Updated: May 06, 2015 Views: 3
Your best bet is to call ILL at 554-3209 or email at firstname.lastname@example.org. They'll be able to check your username info, though I'm not certain if they have control over your password.
Hope that helps,
Emily M. , reference associate
In person: Make an appointment with a Research Librarian.