Answered By: ask crisslibrary
Last Updated: May 06, 2015     Views: 3

Christina,

If you type in "research methods for customer service" into the UNO database, theres a wide array of information you can refer to. For example, "Measuring customer service effectiveness" a book here at the library, found on the UNO database, came up and could possibly further assist you. Thank you.

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