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Q. The login for ebooks is not working for me.

I received a link which should allow me to access a full ebook. It has told me repeatedly that my login information is correct. I entered my NU ID and my library password and that did not work. I also went into my library account and changed the password and then tried it again. That also did not work. I then entered my previous information from the old system and that also did not work. I only have 14 days to review this ebook and I need to access it for a course I am teaching, so any help would be appreciated.

Thanks!

Answered By: ask crisslibrary

Last Updated: May 06, 2015 Views: 37

Hello Stephanie,

I am very sorry for your troubles. You are doing everything correctly but our ability to acess ebooks has been spotty a t best. This is a known issue and we are working with the vendor to get the issue resolved. I am afraid that all I can do for now is apologise.

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Q. The login for ebooks is not working for me.

Answered By: ask crisslibrary Last Updated: May 06, 2015 Views: 37

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Answered By: ask crisslibrary

Last Updated: May 06, 2015 Views: 37