Q. It asks me to authenticate my use of a book that was assigned by my professor as I'm trying to access the library off campus. Unfortunately when
It asks me to authenticate my use of a book that was assigned by my professor as I'm trying to access the library off campus. Unfortunately when I type in my username and password that I use for blackboard it says that's incorrect, and I'm sure I'm typing it in correctly. I tried to reset my password but no email was sent to my UNO or personal email. I don't understand what additional authentication information I need, can you help?
Are you trying to download an ebook? Yes, your blackboard username and password will not work. Once you reset your library account, you'll sign in with your NU ID # and newly created password. I am attaching the instructions to reset your password for your library account. If you are still unable to set up your new account, please give us a call at the reference desk at 402-554-2661, and we can continue to troubleshoot. Have a great day!