Answered By: ask crisslibrary
Last Updated: May 06, 2015     Views: 10

You might have to reset your password.  To do that...

1. Go the our home page ( and click the "My Account" link in the upper left corner.

2. On the next page, a gray box should appear on a mostly blank page.  Click the "Set/reset password" link at the bottom of that box.

3. Enter the number from your ID in the new box that appears.  An e-mail will be sent to your UNO account which will let you reset your password.  The new one should work for e-books and other things you access through the library website.

Let me know if you still have problems after doing that.

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